Privacy Policy

1. Introduction

Pluzzoddhon ("we," "our," or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website pluzzoddhon.world or enroll in our 3D modeling courses.

By accessing our website or services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

We collect information that you provide directly to us, as well as information automatically collected through your use of our educational platform.

Personal Information You Provide

When you interact with our 3D modeling courses and services, you may provide:

• Contact Information: Name, email address, phone number, postal address
• Account Details: Username, password, profile information, course preferences
• Payment Information: Billing address, credit card details (processed securely through third-party payment processors)
• Course Interaction Data: Assignment submissions, forum posts, project files, portfolio uploads
• Communication Records: Messages sent through contact forms, support inquiries, feedback submissions
• Professional Information: Current skill level, career goals, portfolio links, professional background

Automatically Collected Information

When you access our website or course platform, we automatically collect certain technical information:

• Device Information: IP address, browser type, operating system, device identifiers
• Usage Data: Pages viewed, time spent on pages, click patterns, course progress, video watch time
• Location Data: General geographic location based on IP address
• Cookies and Tracking: Information collected through cookies and similar technologies (see our Cookies Policy)

3. How We Use Your Information

We process your personal data for specific, legitimate purposes related to providing exceptional 3D modeling education:

Delivering Educational Services

• Providing access to course materials, video lessons, and project files
• Tracking course progress and issuing certificates of completion
• Facilitating instructor feedback and peer collaboration
• Personalizing your learning experience based on skill level and interests
• Processing enrollments and managing your account

Communication and Support

• Responding to inquiries, support requests, and feedback
• Sending course-related notifications and updates
• Providing information about new courses, features, or special offers (with your consent)
• Conducting surveys to improve our educational offerings

Platform Improvement and Analytics

• Analyzing usage patterns to enhance course content and platform functionality
• Identifying and resolving technical issues
• Conducting research to develop new educational methodologies
• Measuring the effectiveness of our marketing and outreach efforts

Legal and Security Purposes

• Complying with legal obligations and regulatory requirements
• Protecting against fraud, unauthorized access, and security threats
• Enforcing our Terms of Use and other policies
• Protecting the rights, property, and safety of our users and the public

4. How We Share Your Information

We respect the confidentiality of your personal information and only share it in specific, controlled circumstances:

Service Providers and Partners

We work with trusted third-party service providers who assist in delivering our educational services:

• Payment Processors: To securely handle transactions and billing
• Cloud Hosting Providers: To store course materials and user data
• Email Service Providers: To send course notifications and communications
• Analytics Providers: To understand platform usage and improve services
• Customer Support Tools: To manage and respond to inquiries efficiently

These providers are contractually obligated to protect your information and use it only for the specific purposes we authorize.

Legal Requirements

We may disclose your information when required by law, court order, or government regulation, or when we believe disclosure is necessary to:

• Comply with legal processes or governmental requests
• Enforce our Terms of Use or other agreements
• Protect the safety, rights, or property of Pluzzoddhon, our users, or the public
• Investigate potential fraud or security breaches

Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal data.

5. Data Security

We implement comprehensive technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction:

• Encryption: All data transmitted between your device and our servers is encrypted using industry-standard SSL/TLS protocols
• Access Controls: Strict authentication and authorization procedures limit data access to authorized personnel only
• Regular Audits: Periodic security assessments and vulnerability testing
• Data Minimization: We collect only the information necessary to provide our services
• Secure Infrastructure: Data stored on secure servers with backup and disaster recovery procedures

While we employ robust security measures, no system is completely impenetrable. We cannot guarantee absolute security but remain committed to protecting your information using best practices.

6. Your Privacy Rights

Under the General Data Protection Regulation (GDPR) and Irish data protection law, you have specific rights regarding your personal information:

Access and Portability

You have the right to access your personal data and request a copy in a structured, commonly used format. You may also request that we transfer your data to another service provider where technically feasible.

Correction and Updates

You may update or correct inaccurate personal information through your account settings or by contacting us directly. We strive to maintain accurate records and will promptly address any corrections.

Deletion (Right to be Forgotten)

You may request deletion of your personal information, subject to certain legal exceptions. We will delete or anonymize your data unless we are required to retain it for legal, regulatory, or legitimate business purposes.

Objection and Restriction

You may object to certain processing of your personal data or request that we restrict processing in specific circumstances, such as when you contest the accuracy of your data.

Marketing Communications

You can opt out of receiving promotional emails by clicking the unsubscribe link in any marketing message or adjusting your communication preferences in your account settings. Note that you will still receive essential course-related communications.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

• Active Accounts: Data retained while your account remains active and for a reasonable period after account closure
• Course Materials: Your project submissions and portfolio items retained for educational purposes and certification records
• Communication Records: Support inquiries and communications retained for quality assurance and legal compliance
• Financial Records: Transaction data retained as required by tax and financial regulations

When personal information is no longer needed, we securely delete or anonymize it in accordance with our data retention policy and applicable legal requirements.

8. International Data Transfers

Your information may be transferred to and processed in countries outside Ireland, including countries that may not provide the same level of data protection. When we transfer data internationally, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the European Commission.

9. Children's Privacy

Our 3D modeling courses are intended for individuals aged 16 and older. We do not knowingly collect personal information from children under 16 without parental consent. If we become aware that we have collected information from a child under 16 without proper consent, we will take steps to delete that information promptly.

10. Third-Party Websites and Services

Our website may contain links to third-party websites, plugins, or applications. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party services you access through our platform.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other operational needs. We will notify you of material changes by posting the updated policy on our website with a revised "Last updated" date. For significant changes, we may provide additional notice through email or prominent website announcements.

Your continued use of our services after any modifications indicates your acceptance of the updated Privacy Policy.

12. Contact Us and Data Protection Officer

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Pluzzoddhon
103 Seaview Drive, Bray
Co. Wicklow, Ireland

Email: info@pluzzoddhon.world
Phone: +353 1 114 5574

You also have the right to lodge a complaint with the Irish Data Protection Commission if you believe we have not handled your personal information appropriately:

Data Protection Commission
21 Fitzwilliam Square South
Dublin 2, D02 RD28
Ireland